Monthly Archives: May 2016

Communications Tourists

Seth Godin wrote:* “’I bought the diet book, but ate my usual foods.’ “’I filled the prescription, but didn’t take the meds.’ “’I took the course… well, I watched the videos… but I didn’t do the exercises in writing. “Merely … Continue reading

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Never Complain – either

It rarely helps While “never explain” and “never complain” are two discrete parts of the couplet, a common thread runs through them: autonomy and accountability.” Kevin Hogan We’ve discussed why you should rarely explain your decisions or preferences. How about … Continue reading

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Evaluate Your Evaluation

Actionable or no “If you listen to none of the feedback, you will learn nothing. If you listen to all of it, nothing will happen . . . But we can . . . get better at the art of … Continue reading

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